Birmingham Children’s Trust – General Privacy Notice

Page last updated: June 2024 

• Birmingham Children’s Trust (the Trust) collects, holds and processes a considerable amount of information, including personal data about you, the citizens of Birmingham and other website visitors. The Trust is fully committed to complying with Data Protection Act 2018 legislation, including the UK General Data Protection Regulation (GDPR), which regulates how we process personal information.
• This privacy notice explains how we collect and use personal data, tells you about your rights, and gives contact details for help and advice. In addition, you can view our Service Level Privacy Notices page for details on how the Trust provides collects, stores, and processes your data for each of the unique services it delivers.

Our details

The Trust is registered as a ‘data controller’ with the Information Commissioner’s Office (ICO). Our registration details are:

Registration number: ZA317906

Birmingham Children's Community Interest Company

One Avenue Road, Aston, Birmingham, B6 4DU

The Trust’s Data Protection Officer can be contacted as follows:

Email:  DPO@birminghamchildrenstrust.co.uk

Where the Trust is acting as a Joint Data Controller in a partnership or a collaborative arrangement, a copy of the privacy notice will be made available on our Service Level Privacy Notices page.

Why we collect this data

We collect and use your personal data in many different ways, depending on how you interact with the Trust. 

Each service area in the Trust, may collect, share and store your information in a unique way in order to best deliver a service to you. 

The Trust relies on several different lawful bases for processing personal data. Service specific lawful bases can be found on the Service Level Privacy Notices page.  The most commonly relied upon lawful bases are:

• Public task
• Legal obligation
• Consent

We process personal information to enable us to provide information, advice, guidance social care, and support to children, young people and families including the development of policies and procedures for safeguarding and promoting the welfare of children.

We also process personal information to enable us to manage children and young people subject to an offending prevention programme as part of either a voluntary arrangement or a statutory order.

Personal data is also processed to promote our services, maintain our accounts and records, share information with associated agencies, and to support and manage our employees.

CCTV data is processed to help the prevention and detection of theft and damage and to support the health and safety of staff and people using our services.

We process information relevant to the above reasons/purposes. This may include:

• personal details
• family, lifestyle, and social circumstances
• financial details
• employment and education details
• goods or services provided

We also process sensitive classes of information that may include:

• physical or mental health details
• racial or ethnic origin
• religious or other beliefs of a similar nature
• trade union membership
• details of additional support provided to clients
• sexual life
• offences and alleged offences
• criminal and legal proceedings, outcomes and sentences

View our Service Level Privacy Notices page for more details about the type/classes of information processed for different services we provide.

Legal reasons for collecting personal data

There are a number of legal reasons why we need to collect and process your data. These include:

• Performing our public functions providing Childrens’ Services.
• Assisting other government organisations with performing their public functions.
• Carrying out our legal and contractual obligations, and continuously improving the quality of our services through research and analysis.
• Providing health and social care services.
• Carrying out our employment obligations.
• Protecting the vital interests of individuals such as the safeguarding of adults or children.

If you, or your legal representative have given consent, this is also a legal reason for us to collect and process your data.

Who is the information processed about?

We process personal information about:

• employees
• advisors, consultants, and other professional experts
• complainants and enquirers
• suppliers and service providers
• children, young people, and their families
• customers and clients
• job applicants
• foster carers and adopters
• offenders and suspected offenders
• witnesses and victims
• students and pupils
• teachers and other representatives of educational and training establishments.

What personal data does the Trust hold?

The Trust processes personal data that is strictly necessary for the required service and will only be kept for as long as it is needed, or as long as we have a statutory, legal, or justified business obligation to keep it.

More information on which business process use specific data sets can be found through the Service Level Privacy Notices page.

Who might the information be shared with?

To comply with legislation and statutory guidance, as well as to safeguard the welfare of our service users, we sometimes need to share the personal information we process with the individual themselves and also with other organisations.

Where this is necessary, we are required to comply with all aspects of the UK General Data Protection Regulation. What follows is a description of the types of organisations we may need to share some personal information with for one or more reasons.

Where necessary or required we share information with:

• family, associates, and representatives of the person whose personal data we are processing
• healthcare services, healthcare, social and welfare organisations, and practitioners
• housing agencies
• financial organisations
• credit reference agencies
• education and training establishments and examining bodies
• current, past, or prospective employers
• employment and recruitment agencies
• local and central government
• suppliers and service providers
• debt collection and tracing agencies
• courts
• legal representatives and advocates
• organisations that commission our services
• other social care organisations
• employees
• foster carers and adopters
• complainants and enquirers
• trade and employer associations
• survey and research organisations
• police forces
• professional advisors and consultants
• voluntary and charitable organisations
• the youth justice board
• youth offending teams
• the prison service
• the probation service
• ombudsman and regulatory authorities.

Transfers of your data

The Trust does not undertake any processing activity outside of the European Economic Area (EEA).

Your rights

You are entitled to know what personal data the Trust is processing about you.

If you want to obtain your personal data, please place your request here, or if you want to exercise any of your other rights about the processing of the data please place your request here. These rights include:

• The right to have your data corrected.
• The right for erasure of your data to be considered.
• The right to restrict processing.
• The right to object
• The right to not be subjected to automated decision making, including profiling.

You also have the right to complain about the way the Trust has used your data. If you have any concerns about our use of your personal information, the Trust Data Protection Officer can be contacted through email at DPO@birminghamchildrenstrust.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk